Frequently Asked Questions
Everything you need to know about shopping with RedDrop Inc.
What is the standard shipping timeframe for orders?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
How do I ensure I'm ordering the right size?
Each product page features a detailed 'Size Guide' with measurements in both inches and centimeters. We recommend measuring your favorite garment at home and comparing it to our charts for the best fit.
What payment methods do you accept?
RedDrop Inc. accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with fair-trade certified manufacturing facilities.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.